Template Quality

The payload structure for 'Template Quality' webhook is mentioned below as an example:

Payload

{
    "eventCategory": "TEMPLATE_QUALITY",
    "channel": "wa",
    "timestamp": "abc",
    "channelMetadata": {
        "id": "10908...",
        "changes": [
            {
                "value": {
                    "previous_quality_score": "<PREVIOUS_QUALITY_SCORE>",
                    "new_quality_score": "<NEW_QUALITY_SCORE>",
                    "message_template_name": "<TEMPLATE_NAME>",
                    "message_template_language": "<LANGUAGE_AND_LOCALE_CODE>"
                },
                "field": "message_template_quality_update"
            }
        ]
    }
}

The details are mentioned below:

Attribute	Description
type	Template_Quality.
channel	WA
timestamp	Timestamp value.
channelMetadata(object)	Highlighting metadata of the event.

The details of 'channelMetadata' object is as mentioned below:

Attribute	Description
id	WABA ID
changes (object)	Highlighting the changes.

The details of 'Changes' object is as mentioned below:

Attribute	Description
value(Object)	Highlighting changes details.
field	Fixed Value: message_template_quality_update.

The details of value object for 'Template Quality' is as mentioned below:

Attribute	Description
previous_quality_score	Previous quality score.
new_quality_score	New quality score of the template.
message_template_language	Template language code.
message_template_name	Template name.